1. What is Nearby ATX?
We're an online storefront for Austin, allowing you to shop all your favorite local independent stores and makers in one place, and in one cart, delivered right to your doorstep (we also ship U.S.-wide, to anyone you like!).
Our parent company is Nearby. We sparked a shop local movement in Oakland and we believe the success we've had there can be shared with hometowns around the country, starting here in ATX.
2. How much does delivery cost?
Delivery is $5 within Austin city limits, and $10 flat to ship anywhere outside of Austin.
3. How long will it take to get my packages?
In general, it’s same-day to 4-day delivery depending on what you order and from which stores. Packages being shipped anywhere else in the U.S. take 4-5 days to arrive from the time we receive the order. If it's going to take any longer (which is rare), we'll let you know!
4. How many shops are on Nearby ATX?
Over 20! And that number is growing every day. But most importantly, all the shops on our site are run by friendly, dedicated folks who may even live right next door to you.
Sign up for our newsletter to find out when new shops hit the site!
5. How do I add my shop to the site?
It’s easy! Just fill out our handy form and we’ll reach out with more info.
6. What if I want Nearby to come to my town?
Boy howdy are you in luck! You should pop on over to our Nearbyhq.com and nominate your town. We're on our way.
7. What's your return policy?
Not totally satisfied with your purchase? No problem! We’ll do everything we can to make things right. Please reach out to us as soon as possible and we'll help you out with a return or exchange.